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Terms of Service

Effective: August 27, 2026

Acceptance of these Terms

These Terms of Service govern access to and use of ORVENIX ContractGuard ("ContractGuard," the "Service"). By accessing or using the Service, you agree to these Terms. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

Eligibility and business use

You must be legally capable of entering into a binding agreement to use the Service. ContractGuard is designed primarily for business, professional, and organizational contract-management and decision-support purposes.

Purpose of ContractGuard

ContractGuard provides automated contract information extraction, risk indicators, deadline intelligence, summaries, AI-assisted analysis, and decision-support tools.

Not legal advice

ContractGuard does not provide legal advice and does not create an attorney-client relationship. The Service is not a substitute for review by a qualified lawyer or other professional adviser. ORVENIX is not a law firm and does not represent users in legal matters.

AI and automated outputs

Artificial intelligence and automated analysis are probabilistic and may produce incomplete, inaccurate, outdated, misleading, or inappropriate results. Risk scores, summaries, recommendations, extracted dates, obligations, deadlines, financial information, and other outputs are provided as decision-support information and must not be treated as authoritative legal, financial, or contractual conclusions.

Human review and user responsibility

Users are responsible for reviewing outputs against the original contract and determining whether information is accurate and appropriate for their circumstances. Material contractual, financial, operational, or legal decisions should be independently verified and, where appropriate, reviewed by qualified professional advisers.

Users remain responsible for monitoring contractual deadlines, obligations, renewal periods, termination rights, and other time-sensitive matters. ContractGuard alerts and extracted dates are assistance tools and must not be relied upon as the sole method of deadline management.

Authorized use

Users may upload, submit, and process only documents and information they have the legal right and authorization to use. Users are responsible for ensuring that their use of ContractGuard complies with applicable laws, contractual obligations, confidentiality requirements, privacy obligations, and third-party rights.

Customer content

Users retain their rights in contracts, documents, questions, instructions, and other content they lawfully submit to the Service ("Customer Content").

By submitting Customer Content, users grant ORVENIX a limited, non-exclusive right to host, copy, transmit, process, analyze, and otherwise use that Customer Content only as reasonably necessary to provide, operate, secure, maintain, and support the Service, comply with law, and enforce these Terms, subject to the ORVENIX Privacy Policy.

Users represent that they have all rights and permissions necessary for ORVENIX and its service providers to process Customer Content for these purposes.

Privacy and confidential information

The handling of personal information and Customer Content is further described in the ORVENIX Privacy Policy. Contract documents may contain confidential, proprietary, or sensitive business information, and users should upload such information only when authorized to do so.

ORVENIX will treat Customer Content as confidential and will not disclose it to third parties except as reasonably necessary to provide, operate, secure, maintain, or support the Service; as authorized by the applicable customer; as described in the ORVENIX Privacy Policy; or as required by applicable law or valid legal process.

ORVENIX uses reasonable technical and organizational measures intended to protect the Service and Customer Content. However, no method of storage, transmission, or security can guarantee absolute protection.

Prohibited use

Users must not:

• access or attempt to access another customer's data or account;
• bypass authentication, authorization, rate limits, or security controls;
• probe, scan, exploit, or interfere with the Service or its infrastructure;
• introduce malware, malicious instructions, or harmful content;
• use automated functionality in a manner that materially disrupts the Service;
• misrepresent AI-generated output as verified professional advice;
• upload content they are not authorized to process;
• infringe intellectual property, privacy, confidentiality, or other rights;
• use the Service for fraud, unlawful activity, or other prohibited purposes.

Accounts and security

Users are responsible for maintaining the security of their accounts, authentication credentials, and authorized users, and for activity performed through their accounts. Users must promptly notify ORVENIX of suspected unauthorized access or security incidents associated with their accounts.

Subscriptions, billing, and cancellation

If a user purchases a paid plan, the applicable price, billing period, included features, and any recurring subscription terms will be disclosed at or before purchase.

Where a plan is offered as an automatically renewing subscription, the subscription will renew for the disclosed billing period unless canceled before the next applicable renewal or billing date. Users may cancel through the cancellation method made available by ORVENIX. Cancellation prevents future renewals but normally does not terminate access already paid for during the current billing period unless otherwise stated.

Fees are non-refundable except where ORVENIX expressly states otherwise or applicable law requires a refund. Users are responsible for applicable taxes, duties, or governmental charges other than taxes imposed on ORVENIX's income.

ORVENIX may change plan features or pricing from time to time. For recurring paid subscriptions, material price changes will apply no earlier than a subsequent renewal period after appropriate notice, unless a different treatment is required by applicable law.

Beta, trial, and experimental features

ContractGuard may include beta, preview, trial, experimental, or evolving functionality. Such functionality may be incomplete, changed, restricted, suspended, or discontinued and may contain additional errors or limitations. Beta or trial access may be subject to additional limits or conditions communicated when access is provided.

Service availability

The Service may experience interruptions, maintenance periods, capacity limitations, third-party outages, or errors. ORVENIX does not guarantee uninterrupted, secure, or error-free availability and may modify, maintain, suspend, or discontinue functionality when reasonably necessary.

Intellectual property

ContractGuard, including ORVENIX software, interfaces, branding, workflows, designs, documentation, and proprietary technology, is owned by or licensed to ORVENIX and is protected by applicable intellectual property laws.

Except for the limited right to use the Service under these Terms, no ORVENIX intellectual property rights are transferred to users. Third-party technologies and services remain subject to the rights of their respective owners.

Feedback

If users voluntarily provide suggestions, ideas, or feedback about the Service, ORVENIX may use that feedback without restriction or payment, provided that this does not transfer ownership of Customer Content or confidential contract documents to ORVENIX.

Third-party and AI services

ContractGuard may rely on third-party infrastructure, authentication, hosting, database, storage, artificial intelligence, communications, payment, security, and other technology providers. Availability, performance, or functionality may therefore depend in part on those providers.

Suspension and termination

ORVENIX may suspend, restrict, or terminate access when reasonably necessary to protect users, Customer Content, the Service, security, legal compliance, third-party rights, or infrastructure, or where these Terms are materially violated.

Users may stop using the Service at any time and may cancel paid subscriptions in accordance with the applicable subscription terms.

Data after termination

Following account closure or termination, Customer Content may be deleted, de-identified, or retained for a limited period in accordance with the Privacy Policy, legitimate security and operational requirements, backup-retention practices, and applicable legal obligations.

Users should maintain their own authoritative copies of original contracts and other important business records. ContractGuard should not be used as the sole repository for documents that users are legally or operationally required to retain.

Disclaimer of warranties

To the maximum extent permitted by applicable law, ContractGuard is provided on an "as is" and "as available" basis. ORVENIX disclaims warranties, whether express, implied, statutory, or otherwise, including warranties of accuracy, completeness, reliability, merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free availability.

Limitation of liability

To the maximum extent permitted by applicable law, ORVENIX and its affiliates, officers, directors, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunities, goodwill, data, anticipated savings, or contractual rights arising from or related to the Service or reliance on its outputs.

To the maximum extent permitted by applicable law, the aggregate liability of ORVENIX arising out of or relating to the Service or these Terms will not exceed the greater of: (a) the amounts paid or payable by the applicable user to ORVENIX for ContractGuard during the twelve months immediately preceding the event giving rise to the claim; or (b) US $100.

Nothing in these Terms excludes or limits liability to the extent that such liability cannot lawfully be excluded or limited, including where applicable for fraud, willful misconduct, or other liability that applicable law requires to remain unlimited.

Indemnification

To the extent permitted by applicable law, business and organizational users agree to defend, indemnify, and hold harmless ORVENIX and its affiliates, officers, directors, employees, and contractors from third-party claims, damages, liabilities, and reasonable costs arising from: unauthorized Customer Content; infringement or violation of third-party rights by Customer Content; unlawful use of the Service; or a material violation of these Terms by the user.

Force majeure

ORVENIX will not be responsible for delay or failure to perform caused by circumstances beyond its reasonable control, including internet or cloud infrastructure failures, utility failures, natural disasters, acts of government, labor disputes, cyberattacks, telecommunications failures, or failures of third-party service providers.

Changes to the Service or these Terms

ORVENIX may update the Service or these Terms as ContractGuard evolves. Material changes will be reflected by updating the effective date or providing other appropriate notice. Where required by applicable law, ORVENIX will obtain consent before materially revised Terms become effective.

Contracting entity and governing law

The ORVENIX legal entity identified in an applicable order form, subscription checkout, invoice, or other contracting document is the entity providing the Service. Until a specific contracting entity and governing-law provision is identified in such documentation, applicable governing law and dispute rules will be determined under applicable law.

Entire agreement

These Terms, together with the Privacy Policy and any applicable order form, subscription terms, or other terms expressly incorporated by reference, constitute the agreement between the user and ORVENIX concerning the Service and supersede prior agreements concerning the same subject matter, except where expressly stated otherwise.

Severability and waiver

If any provision of these Terms is determined to be unenforceable, the remaining provisions will remain in effect to the maximum extent permitted by law. A failure by ORVENIX to enforce a provision is not a waiver of its right to do so later.

Assignment

Users may not assign or transfer these Terms without ORVENIX's prior written consent. ORVENIX may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or transfer of the Service, subject to applicable law.

Contact

Questions about these Terms may be sent to info@orvenix.ai.